Privacy Policy
Last updated: March 1, 2025
We take data privacy seriously. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Contact details you provide, such as your name, email, and exam preferences.
- Notes from coaching sessions, diagnostics, and progress reports.
- Metadata when you interact with our website (pages viewed, approximate location, device type).
How we use information
- Deliver tutoring services and personalize study plans.
- Send scheduling reminders, study updates, and relevant resources.
- Improve our curriculum and monitor outcomes.
Information sharing
We do not sell your data. We may share limited information with service providers (e.g., scheduling or email platforms) who support our coaching services and agree to safeguard your data.
Your choices
- Update or correct your information by emailing coach@examtutor.com.
- Opt out of non-essential emails at any time.
- Request deletion of stored information, subject to compliance obligations.
Data retention
Coaching records are retained for up to 24 months after your program wraps unless required longer by your firm or regulatory agreements.
Contact
Questions about this policy? Email coach@examtutor.com and we’ll respond within two business days.